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Privacy policy

SONEKA (hereinafter referred to as the "Service") has established the following privacy policy (hereinafter referred to as the "Policy") regarding the handling of users' personal information in the services provided on this website (hereinafter referred to as the "Services").

Article 1 (Personal Information)

"Personal information" means personal information as defined in the Act on the Protection of Personal Information, and refers to information about a living individual that can be used to identify the specific individual by name, date of birth, address, telephone number, contact information, or other description, as well as information that can be used to identify the specific individual by itself, such as appearance, fingerprints, voice print data, and health insurance card insurer number (personal identifier information).

Article 2 (Method of Collecting Personal Information)

The Service may request personal information such as name, date of birth, address, telephone number, e-mail address, bank account number, credit card number, and driver's license number when users register for use. In addition, transaction records and payment information, including the user's personal information, between the user and the Service's partners, etc., may be collected from the Service's partners, etc. (including information providers, advertisers, and advertisement distributors, etc.; hereinafter referred to as "Partners").

Article 3 (Purpose of Collecting and Using Personal Information)

The purposes for which the Service collects and uses personal information are as follows.
•To provide and operate the Service
•To respond to inquiries from users (including to confirm the identity of the user)
•To send e-mails regarding new features, updates, campaigns, etc. of the service you are using, as well as information on other services provided by the Service
•To contact the user as necessary for maintenance, important notices, etc.
•To identify users who have violated the Terms of Use or who are attempting to use the Service for fraudulent or unjustified purposes, and to refuse their use of the Service
•To allow users to view, change, or delete their own registered information, or view the status of their usage
•To charge users a usage fee for paid services
•For purposes incidental to the above purposes of use

Article 4 (Change of Purpose of Use)

The Service may change the purpose of use of personal information only when it is reasonably deemed that the purpose of use is relevant to the purpose of use before the change.
In the event of a change in the purpose of use, the Service will notify the user or publicly announce on this website the purpose of use after the change by the method prescribed by the Service.

Article 5 (Provision of Personal Information to Third Parties)

Except in the following cases, the Service will not provide personal information to third parties without the prior consent of the user. However, this excludes cases permitted under the Act on the Protection of Personal Information and other laws and ordinances.
•When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
•When it is especially necessary to improve public health or to promote the sound growth of children and it is difficult to obtain the consent of the individual concerned. •When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of the aforementioned affairs.
•When the following items are notified or announced in advance, and when the Service notifies the Personal Information Protection Committee.
•Provision of the information to third parties is included in the purpose of use.
•Data items provided to third parties.
•Means or method of provision to third parties.
•Stopping the provision of personal information to third parties at the request of the individual. •Method of accepting the individual's request.
•Notwithstanding the preceding paragraph, in the following cases, the recipient of such information shall not fall under the category of a third party.
•When the Service outsources all or part of the handling of personal information within the scope necessary to achieve the purpose of use.
•When personal information is provided as a result of the succession of business due to merger or other reasons.
•In cases where personal information is used in conjunction with a specific individual and the individual is notified in advance or is made readily accessible to the individual of this fact, the items of personal information to be shared, the scope of the parties with whom the personal information will be shared, the purpose for which the personal information will be used, and the name of the person responsible for the management of the personal information.

Article 6 (Disclosure of Personal Information)

In the event that the Service is requested to disclose personal information by an individual, the Service will disclose such information to the individual without delay. However, if disclosure would result in any of the following cases, all or part of the information may not be disclosed, and if we decide not to disclose the information, we will notify you to that effect without delay. A processing fee of 1,000 yen per case will be charged for the disclosure of personal information.
•If there is a risk of harm to the life, body, property, or other rights or interests of the individual concerned or a third party.
•If there is a risk of significant hindrance to the proper operation of the Service.
•In case of violation of other laws and regulations.
Notwithstanding the provisions of the preceding paragraph, in principle, information other than personal information, such as historical information and characteristic information, will not be disclosed.

Article 7 (Correction and Deletion of Personal Information)

The user may request the Service to correct, add, or delete (hereinafter referred to as "Correction, etc.") their personal information held by the Service in accordance with the procedures prescribed by the Service, if the information is incorrect.
•If the Service receives a request from a user as described in the preceding paragraph and deems it necessary to respond to the request, the Service will make a Correction, etc. the relevant personal information without delay.
•When the Service makes a Correction, etc. based on the preceding paragraph or decides not to make a Correction, etc., the Service will notify the user of this without delay.

Article 8 (Suspension of Use of Personal Information, etc.)

If a user requests that the Service suspend the use of or delete their personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it has been used for purposes other than those stated, or that it has been obtained through wrongful means, the Service will conduct the necessary investigations without delay.
If, based on the results of the investigation described in the preceding paragraph, the Service determines that it is necessary to comply with the request, a Suspension of Use, etc. of the relevant personal information will be carried out without delay.
In case of Suspension of Use, etc. based on the provisions of the preceding paragraph, or when a decision is made not to carry out Suspension of Use, etc., the Service will notify the user of such decision without delay.
Notwithstanding the preceding two paragraphs, in cases where it is difficult to take alternative measures to protect the rights and interests of the user, such as when the Suspension, etc. of Use involves a large amount of cost or when it is difficult to take alternative measures, such alternative measures shall be taken.

Article 9 (Changes to the Privacy Policy)

The contents of the Policy may be changed without notice to the user, except as otherwise provided by law or otherwise in the Policy.
Unless otherwise specified by the Service, the revised Privacy Policy shall take effect from the time it is posted on this website.

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